FICTIONAL PRACTICE ONLY - NO REAL DATA
Month 8 · Define metrics with denominators

Downloaded worksheet. Use only invented case data. The accompanying CSV contains no formulas; calculate and explain values yourself. Work locally. Do not send customer information or enter passwords, account details or identity documents. This file does not enroll, certify, verify graduation or grant a discount.

Reading:
A rate needs a numerator, denominator and period. Inquiry, proposal, order and payment are different events. Record the source and do not mix people with messages.

Fictional case:
Fictional week:20 distinct inquiries,15 replies,8 proposals and4 confirmed orders. Payment data is absent.

Local activity:
Calculate reply rate per inquiry, orders per inquiry and orders per proposal. Explain what cannot be calculated.

LOCAL WORK
1. My deliverable:

2. Source and unknowns:

3. Calculation or verification evidence:

4. Correction after reviewing the feedback on the study page:

5. Remaining limits and human decisions:

Feedback remains on: ../etapa-3-en.html#mes-8