Frequently asked questions
What does a website include?
It depends on the agreed scope: design, sections, links and basic testing. Each proposal specifies exactly what is included.
Are the domain and Wix included?
Not by default. They are quoted and authorized separately.
Is artificial intelligence included?
Advanced AI features are evaluated and quoted based on project needs.
How do I request a proposal?
Tell us about your business and the service you need. Our team will guide you.
Do I need a registered company?
We also serve entrepreneurs and small businesses. Requirements are confirmed for each service and business activity.
Do I need photos and a logo?
Share materials you have permission to use. We will agree on any additional information and assets your project needs.
Will AI work on its own?
APEX assistants let you discuss the project and its services. To automate your business processes, we agree on the tasks, connections, permissions and human reviews required.
Can I receive payments online?
Integration depends on the platform, provider and merchant approval. APEX payments and automatic enrollment are not enabled on this page yet.
What if I need help?
Standalone CRM and PRO include seven calendar days of initial guidance from delivery and one minor revision round within the agreed scope. Use the official support channel for your authorized project. New development, extra fields and integrations beyond the base require a separate quote. There is no automatic monthly or unlimited support.
Where can I find refunds and PRO Academy information?
APEX PRO at COP 109,000 includes website, customized CRM with agreed scope, setup, seven calendar days of initial guidance and 12 months of Academy PRO and VIP Room from activation. Domain, hosting, connections, AI, licenses and provider plans are paid separately.
Web, CRM and PRO
APEX PRO at COP 109,000 includes website, customized CRM with agreed scope, setup, seven calendar days of initial guidance and 12 months of Academy PRO and VIP Room from activation. Domain, hosting, connections, AI, licenses and provider plans are paid separately.
Standalone CRM: COP 19,000, one-time, separate from the Essential website. We agree fields, stages, forms, reports, capacity and delivery before contracting. Extra development is quoted separately.
Explore CRM and demo Request a CRM proposalStandard CRM: one prospect/task workflow using the existing fields and three standard statuses, notes, assignment, follow-up dates, basic reports and CSV export. Includes one minor revision round and seven calendar days of initial guidance from delivery. New development, extra fields or integrations beyond the agreed base are quoted separately. Upgrading from standalone CRM to PRO costs COP 90,000 after crediting a verified COP 19,000 purchase once.